SERVICES

Software – Program – Application Installation

The software used in a computer plays a key part both in the functionality of the computer and in potential upgrading options.

Software installation is typically simple for an average user, but there are little secrets we should know when installing software on a computer. Any mistakes in software installation or configuration may lead to malfunctions, including lags, reduced performance, obstacles or even operating system failures.

Furthermore, mainly new PCs, either desktop or laptops, feature incomplete or trial software, which will soon need replacement.

XPATIT can supply and/or install:

All kinds of operating systems (Microsoft Windows XP Professional, 7, 8, 10 / Microsoft Windows Server 2003, 2008, 2012, MacOS, Linux etc.)
Office software (Microsoft Office 2003 / 2007 / 2010 / 2013, Open Office etc.)
Antivirus and Internet Security software (Eset Nod32, Avast, Panda etc.)
Zip & Unzip programs
Multimedia software (Media players, media converters, codecs, DVD Players)
Software upgrades
Utilities for viewing web content (Acrobat reader, Adobe Flash Player, Java etc.)
Photo editing software (Photoshop, Corel, Dreamweaver, etc.)
Design applications for engineers (TEKTON, CALC, ADAPT, Architektonika, AUTOCAD, 3D STUDIO MAX etc.)
Specialized commercial and financial management applications
Server software
Microsoft Exchange Server
Microsoft SQL Server
Microsoft ISA Server
Fax servers
Backup applications that will help you manually or automatically back up all your precious personal or corporate data

PC Repairs – Upgrades – Checks

Operating System Installation (Windows – Linux – Mac Os)
We can install your preferred operating system (Windows XP, Vista, 7, 8, 10, Linux, Mac Os) on your PC, together with any required hardware drivers and all necessary updates and programs to ensure that your PC runs properly. Finally, we will perform a detailed technical inspection to ensure smooth operation.

Virus – Malware Removal
By using sophisticated software, our technicians will scan your computer and remove any suspicious file or unwanted software (virus, trojan, spyware) that may harm your computer.

Peripheral or Software Installation
We can connect peripherals (drivers) (e.g. printers, scanners, etc.) to your computer and install any software you want, provided you have a valid user license or a free software license.

PC Upgrades
If you need to freshen up your computer, we’re here to help. Our technician will check how old your PC tower parts are, and will suggest which parts, if any, need to be upgraded or replaced. Most common hardware upgrades include the hard drive, RAM cards, graphics card, and motherboard.

File Backups
Storing your data on external storage devices is a very serious and important process. We can backup your data (files, photos, emails, etc.) on a DVD or external hard drive to prevent data loss, even if your HDD is permanently damaged. If you want to automate backup procedures at regular time intervals, we can suggest, configure and install the right software, to enable automatic backup at regular time intervals, according to your needs.

Restore Data

Did you accidentally delete a file or cannot access particular files or folders? Is your computer unable to find the hard drive when booting? Our expert technicians will try to restore your lost or deleted data to an external device. In case of hardware failure, the drive should be transferred to specialized facilities where we will try to restore your data.*
* The cost of this service may vary depending on the severity of the damage, and the likelihood of restoring the data is not certain.

Cooling System Cleaning
We can fix and/or check and clean your PC cooling system to prevent overheating and potential malfunction in the future.

Laptop Repairs – Upgrades – Checks

We can check, upgrade and repair almost any kind of laptop damage. Bring your laptop to our store and we will tell you the type of damage, cost of repair and any necessary parts, our proposal, the upgrade cost and the exact time of implementation, within 24 hours.

We handle:

Software Issues
Having problems with your operating system or laptop applications? Here in XPATIT we can solve any kind of software and application problems.

Screen Replacement
If your laptop screen is dim, cracked, won’t turn on, is dark or displays horizontal and vertical lines, it might need replacement.

Inverter Replacement
If your laptop screen is not broken, but is still dim, won’t turn on, is dark or displays horizontal and vertical lines, there could be a problem with your inverter.

Power Adapter Repair
If your laptop suddenly turns off, is plugged in but won’t charge, won’t turn on with or without the battery, or the power adapter has loosened up and turns off when moved, the power adapter must be repaired or replaced.

Keyboard Replacement
If your laptop keyboard is broken, gets wet, is missing keys and is not working any more, it needs replacement.

Hard Drive Replacement
If your laptop hard drive is broken and the screen is black when switched on or suddenly freezes, you might need a hard drive replacement. Our technician will replace your hard drive and will then install the operating system and the drivers required for making your laptop work like brand new again.

Backup - Services
Your data safety is a top priority for us here in XPATIT. If possible (if there are not any serious hardware issues), we will backup your files to an external drive or other network storage device (HDD, DVD, etc.) to ensure that your precious files will never get lost.

Overheating
If your laptop gets overheated and turns off after some time, you probably have an overheating problem. This may be caused by several reasons, including blocked air vents, dried up thermal paste, faulty fan, etc.

Graphics Card Repair.
If your laptop is diagnosed with graphics card failure, our expert technicians will do their best to fix your defective graphics card.

*In any case of hardware repairs, there is a limited-time performance warranty.

In any case, the customer will be notified of the repair cost and decide how to proceed.

Training Services

For those who want to enter the world of Mikrotik, Ubiquiti, Teltonika, Ignitenet, Tp-Link products etc., our expert technicians will train you on our philosophy, installation and configuration across the entire product range of those manufacturers.
Besides regular courses, you may also request tailor-made courses based on your specific personal or business needs, by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We can meet even the most demanding needs – all you have to do is ask.
Training sessions can take place either in our premises or by distance learning.

WIFI – HotSpots

XPATIT can create a WiFi Hotspot for your business, based on cutting-edge network equipment, to help you provide either free or paid web services to your customers.

The benefits of a WiFi Hotspot include the following:

User-friendly interface
Easy to manage
WiFi Social marketing development
Targeted advertising
Product and service awareness
User interaction and engagement
Integrated services and wide range
Increasing Hotspot exposure
Indirect income generation

By providing your customers Internet access through a WiFi hotspot, you project a professional image and widen your potential customer base, while displaying banner ads and campaigns on your Home page to redirect customers to the landing page you want after they log in!

Another important feature is allowing customers to sign in through Social Login. Ask your customers to sign in using their Facebook, LinkedIn or Twitter accounts. Ask for their email address and contact them for marketing purposes in the future.

Offer a free, trial or paid version of your services, by Voucher – Ticketing (thermal printer), or even PayPal payment.

The WiFi Hotspots we create for your business are based on safe access rules and provide web filtering and antivirus features, including:

Captive Portal
Firewall
Antivirus
Web Proxy
Web Filtering
Load Balancing – Traffic Shape

To ensure smooth and proper Internet use for your customers.

Wireless Networks

Fast and seamless Internet access is now essential for almost all businesses and homes.
Highly experienced in wireless networking installations/projects, XPATIT can implement your wireless network, meeting all safety requirements and providing all relevant guarantees, to ensure smooth performance and safety.
The absence of cable connections is very common in business establishments, and even when that is not the case, additional remote workstations usually need to be added, where cable connections are either infeasible or very difficult and costly. Implementing a wireless network will definitely meet your needs in the safest and most advanced way possible.
In addition, you can implement a separate wireless network for guests (guest portal), allowing them to access the Internet safely, while maintaining the integrity of your corporate local network.

Furthermore, connecting two or more areas of a company, either nearby or remote but still within eye contact, is now a typical wireless networking technology application. Unlike the exorbitant costs of leased lines, which are often unbearable for business owners, the low cost and quick implementation/application are the most deciding factors when selecting a wireless networking solution.

In summary, we can handle the following:

Design indoor wireless networks using only a backbone wired network;
Expand your existing wired network with wireless stations;
Expand your existing wireless network with additional wireless stations;
Check and examine your existing wireless network to locate any security loopholes in your network;
Wireless connections between two or more points within eye contact even over long distances, to:
- Connect 2 remote corporate facilities
- Transmit data
- Transfer Internet connection to remote areas
- Transfer a standard analog phone line through WiFi from one point to another
- Access a camera recording system
Study, manufacture and supply material for implementing public wireless networks (Public Hotspots) both indoors and outdoors (coffeehouses, squares, clubs, etc.);
Study, manufacture and supply material for implementing wireless networks to accommodate wireless distribution systems, including large warehouses, trade fairs or wireless ordering systems;

Configure Mikrotik Routerboards

We can design, configure and install the entire Mikrotik product range. World-known Mikrotik products allow you to implement anything from a simple home network, to networking and managing a large data network for big companies. Besides conducting a detailed analysis of your project (this discussion can even start from our sales department) with our expert technicians, we will also help you pick the right equipment you need.

Among others, we can implement the following:

Setup VPN
Setup bandwidth limit for each network user
Setup load balance
- Setup management for 2 or more WAN – internet feeds from a single router
Setup failover
- Setup 2 or more lines from a single router to enable a backup line in case of failure of one or more lines
Setup radius server
Setup VLANS
- Create custom-made virtual networks through the router
Setup captive portal featuring a home page, multiple users, banner ads, redirect to web page
Manage customers by setting speed limits and restricting access to content, including torrents, adult content, etc.
Firewall

Wired Network Services

Do you want to improve, expand or implement your data network from scratch?

Highly experienced in the data network industry, XPATIT has implemented many medium and large scale projects and can help you properly implement your own LAN (Local Area Network) at a low cost.
In a professional and fully efficient manner, we can handle the following:

Document your networking needs and any area-specific details;
Implement a study (topology, selection of one or more nodes, cabling type, selection of passive and active network components) and prepare a detailed financial proposal;
Final implementation (cabling, equipment supply and network configuration in terms of switches – routers – computers – servers and software).

In particular, XPATIT can handle any stage of your local data network implementation procedure, either in part or in full, including:

Network Study (Peer or Server-Based)
- Terminating existing cabling
- Free cabling for very small scale networks
Creating VLANS – Sub Netting
- Linking two or more LANs
- LAN Router configuration *
Server supply, installation and configuration
- Microsoft Windows 2000-2003–2008-2012 Server
- DHCP – DNS – Active Directory
- Identifying user access rights to shared folders and files Domain Controller
- Group Policies
- Terminal Services
- Fax Server
- Microsoft Exchange Server
- Microsoft SQL Server
- Microsoft ISA Server
Configuring Firewalls or DMZ *
Checking existing network and studying – implementing performance and reliability optimization

*These tasks may be implemented with XPATIT products.

For any networking services you may need that are not listed above, or for any additional information on the above, do not hesitate to contact our certified experts.

Xpatit

SERVICES

Software – Program – Application Installation

PC Repairs – Upgrades – Checks

Laptop Repairs – Upgrades – Checks

Training Services

WIFI – HotSpots

Wireless Networks

Configure Mikrotik Routerboards

Wired Network Services

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